ISTQB® Sample Exam – Test Manager AL

You are the Test Manager working on a project developing a tourist information mobile application. The project recently switched to an agile process and test-driven development. Each development cycle lasts 15 days, with daily builds beginning at day 7. After day 10, no new features are allowed to be added. The development team is composed of very experienced team members, who are proud of their work, but not tolerant of the testing team. The requirements are written down as coarse-grained user

stories like the following one:

The software depends on existing web services, which are stubbed during development. Unit testing is done by developers, while system and user acceptance testing is the testing team’s responsibility. System test in earlier development cycles was often blocked due to severe failures of newly developed features. Analysis shows that many of these failures could have been found during unit test. Analysis of issues found during production show that 30% of performance problems were due to unreliable web services delivered by 3rd party suppliers.

Primary test objectives are to mitigate the perceived performance risks and to increase the confidence that no failures with high severity will occur in user stories with priority >= High. Moreover, upper management demanded for closer cooperation of testers and developers.

Which of the following test activities and/or work products will achieve the test objectives best?
Select TWO options.

You are the Test Manager working on a project developing a tourist information mobile application. The project recently switched to an agile process and test-driven development. Each development cycle

lasts 15 days, with daily builds beginning at day 7. After day 10, no new features are allowed to be added.The development team is composed of very experienced team members, who are proud of their work, but not tolerant of the testing team. The requirements are written down as coarse-grained user stories like the following one:

The software depends on existing web services, which are stubbed during development. Unit testing is done by developers, while system and user acceptance testing is the testing team’s responsibility. System test in earlier development cycles was often blocked due to severe failures of newly developed features. Analysis shows that many of these failures could have been found during unit test. Analysis of issues found during production show that 30% of performance problems were due to unreliable web services delivered by 3rd party suppliers.

Primary test objectives are to mitigate the perceived performance risks and to increase the confidence that no failures with high severity will occur in user stories with priority >= High. Moreover, upper management demanded for closer cooperation of testers and developers.

The following exit criteria for acceptance testing have been specified:

• AC 1: Software response time <= 3 sec for up to 1,000 simultaneous requests of user stories with priority = Very High
• AC 2: Software response time <= 10 sec for up to 10,000 simultaneous requests of user stories with priority >= High
• AC 3: No severe failure in system and user acceptance test of user stories with priority >= High
• AC 4: All user stories covered by at least one user acceptance test case

In the test strategy, equivalence partitioning is required for the system and acceptance testing of user stories with priority >= High.
For this development cycle, the following user stories were selected and implemented:
(P = Priority; E = Estimated Effort)

• US 02-10: Play video for selected hotel (P: Medium; E: 4)
• US 02-20: Play background music (P: Low; E: 2)
• US 03-20: Search for five nearest hotels (P: Very High; E: 4)
• US 03-30: Search for nearest matching hotel (P: High; E: 7)

Test analysis for system testing has just begun and the following test conditions have been identified:

• TC 02-10-1: Play video, use all supported formats
• TC 03-20-1: List 5 nearest hotels, use equivalence partitioning for location
• TC 03-30-1: List nearest matching hotel, use equivalence partitioning for user profile and location
• TC PE-xx-1: Performance tests for up to 10,000 simultaneous requests of user story US 03-30
• TC PE-xx-2: Performance tests for up to 1,000 simultaneous requests of user story US 03-20

What is the MINIMUM number of test conditions that must be added to fulfill all exit criteria in this cycle?
Select ONE option.

Which of the following factors indicate most that detailed test conditions should be specified for system testing?
Select TWO options.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized companies selling to customers on the Web. These companies enroll themselves on the system’s webstore. This allows the companies to create customized buttons, to be placed on their websites, that let customers enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff are heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to start enrolling in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

Consider the following risk item that was identified during the quality risk analysis process:
Customized enrollment buttons for a company’s website are not assigned the correct URL for that company’s loyalty program.
Assume that you have used traceability to determine the logical test cases that cover this risk item.

Which of the following is a positive logical test that is complete, is correct, and covers this risk item?
Select ONE option.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized companies selling to customers on the Web. These companies enroll themselves on the system’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff is heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to start enrolling in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

You are following a risk-based testing strategy, where likelihood and impact are both assessed on a five-point scale ranging from very low to very high. Consider the following risk item that was identified during the quality risk analysis process:
Customized enrollment buttons for a company’s website are not assigned the correct URL for that company’s loyalty program.
Assume that technical project stakeholders have assessed the likelihood of this risk at a medium level.

Given only the information above, which of thefollowing statements is certainly true?
Select ONE option.

In a given company, testing is expected to follow a risk-based testing strategy. Assume the project is currently in test execution. For the following tests, the values given represent the test identifier, the risk level, the identifier for the requirement covered by the test, and the current test status, respectively.

Which of the following statements are true?
Select TWO options.

Which of the following metrics are best suited to be included in a test progress report for unit test execution?
Select TWO options.

Which of the following is an accurate summary of the test closure activity “test completion check”?
Select ONE option.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized businesses selling to customers on the web. These companies enroll themselves on the system’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers to enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff is heavily promoting thesystem, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to enroll starting in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardwareresources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

Assume that the project has completed the initial release, and the system has been in use by companies and their customers for a month now. Your team used a blended risk-based, requirements-based, and reactive testing strategy. In the quality risk analysis, button customization was assessed as the lowest-risk area, while enrollment was assessed as the highest-risk area. You are implementing a retrospective for the testing work.

Which of the following areas should be considered in this retrospective?
Select TWO options.

Scenario 2:

Assume that you are managing the testing of a mature application. This application is an online dating service that allows users: to enter a profile of themselves; to meet people who would be a good match for them; to arrange social events with those people; and, to block people they don’t want to contact them.

1) Consider the following groups of individuals:
2) Users of the application who are searching for dates
3) Managers and shareholders of the company
4) Married couples who used the application to find their mate
5) Employees of government agencies

Consider the following list of test activities.

A) Testing the affinity of matches proposed by the application
B) Testing the ability of the application to charge users correctly
C) Testing the ability of the application to comply with local tax regulations

Based only on the information given here, which of the following statements correctly matches current stakeholders with one or more their testing interest?
Select ONE option.

Which of the following statements correctly reflects the way project management work products affect testing?
Select ONE option.

Which of the following statements describes an appropriate approach to managing non-functional testing?
Select ONE option.

Which of the following statements BEST describes how risk-based testing responds to risks?
Select ONE option.

Which of the following statements are examples of different techniques for analyzing the risks to product quality?
Select ONE option.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized companies selling to customers on the Web. These companies enroll themselves on the system’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff are heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to start enrolling in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

Which of the following are product quality risks for this system?
Select TWO options.

Which of the following statements is the LEAST appropriate description of how identified product quality risks should be mitigated and managed?
Select ONE option.

Which of the following is NOT a practical technique for test prioritization and effort allocation?
Select ONE option.

Scenario 2:

Assume that you are managing the testing of a mature application. This application is an online dating service that allows users: to enter a profile of themselves; to meet people who would be a good match for them; to arrange social events with those people; and, to block people they don’t want to contact them.

Assume that the test policy defines the following mission for the test organization, in priority order:

1. Find defects
2. Reduce risk
3. Build confidence

Assume further that your manager has defined the highest priority test process improvement for the test organization in the coming year to be achieving maximum possible automation of the regression tests for the application.Which of the following statements is correct?
Select ONE option.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating asystem that will provide customized loyalty and rewards programs for small-and medium-sized businesses selling to customers on the web. These companies enroll themselves on the system’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers to enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff is heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to enroll starting in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

Assume that you are writing a master test plan for this project and are currently working on the project risks section of the plan.

Which of the following topics should NOT be addressed in this section ofthe test plan?
Select ONE option.

Consider the following test strategies:

1. Analytical test strategy
2. Methodical test strategy
3. Process-compliant test strategy
4. Consultative test strategy

Consider the following examples of test activities:

A. Testing a user-provided list of Internet browsers
B. Defining acceptance criteria for a user story
C. Executing the highest-risk tests as early as possible
D. Clicking through all the navigational links on a web page

Which of the following correctly matches test strategies with an example of a test activity appropriate for that strategy?
Select ONE option.

Scenario 3

Assume you are a test manager on a project which is following an Agile lifecycle. The testing strategy is a blend of risk-based testing, process-compliant testing, and reactive testing. Developers are following known Agile best practices, including automated unit testing and continuous integration.

You are defining guidelines for documenting various test work products.

Which of the following statements is true?
Select ONE option.

Scenario 3

Assume you are a test manager on a project which is following an Agile lifecycle. The testing strategy is a blend of risk-based testing, process-compliant testing, and reactive testing. Developers are following known Agile best practices, including automated unit testing and continuous integration.

You are estimating the system test effort required for a particular iteration by your test team. Which of the following statements correctly describe how you should carry out estimation in this scenario?
Select TWO options.

Which of the following will most probably influence the duration, but not the effort of the testing activities?
Select ONE option.

Which of the following statements about testing metrics usage is TRUE?
Select ONE option.

Which of the following alternatives is best to monitor test progress?
Select ONE option.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for a minimum of two years, but mostly a lot longer. New tests are developed by the most experienced testers using in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

The business unit manager of your software business unit has asked you to propose how to improve the testing of the project, e.g. by introducing better metrics or tools. The manager has quickly collected product risk list from user representatives and thinks the tests don’t cover all the risks.

Which of the following alternatives would you recommend beingdone?
Select ONE option.

Consider the following categories of quality costs:

1. Costs of prevention.
2. Costs of detection.
3. Costs of internal failure.
4. Costs of external failure.

Consider the following examples of quality costs:

A. Performing a quality risk analysis
B. Training business analysts in requirements engineering.
C. Customers complain about poor performance.
D. Long lag time from defect reporting to resolution during testing increase defect management inefficiency.

Which of the following correctly matches each category with an example?
Select ONE option.

Scenario 2:

Assume that you are managing the testing of a mature application. This application is an online dating service that allows users: to enter a profile of themselves; to meet people who would be a good match for them; to arrange social events with those people; and, to block people they don’t want to contact them.

Assume that you have calculated the following costs of quality:

• Average cost of detection: $150
• Average cost of internal failure: $250
• Average cost of external failure: $5,000

The average costs of detection and internalfailure are calculated using the number of bugs found prior to release, while the average costs of external failure is calculated using the number of bugs found after release.

Which of the following statements is correct?
Select ONE option.

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized companies selling to customers on the Web. These companies enroll themselves on the system’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product orservice.

Your employer’s marketing staff is heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to start enrolling in three months.

Your employer intends to use cloudcomputing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

In order to reduce testing cost by limiting the number of employees in the test team, senior management has decided to engage an outsource testing services firm to handle some of the testing. While the actual testing work will be done in Malaysia, this firm will put a person on-site to directly coordinate the work, communicate test results, and be in twice-daily contact with the offshore test team.

Which of the following factors of success for distributed and outsourced testing is addressed in this plan?
Select ONE option.

Which of the following BEST describes a software standard that provides guidance on test coverage criteria to be achieved?
Select ONE option.

As a test manager, you are participating in a meeting with other members of the project management team. The agenda of the meeting is to discuss whether the project can begin acceptance testing based on the system test exit criteria, the acceptance test entry criteria, and other business considerations.

Which of the following statements is true?
Select ONE option.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized companies selling to customers on the Web. These companies enroll themselves on thesystem’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff is heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedulewill allow companies and their customers to start enrolling in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

Assume that you have been asked by the senior management team to plan for reviews as part of this project. They want a very lightweight process that nonetheless provides for some early defect detection as well as building consensus and understanding across the team.

Which of the following answers describes the BEST option in this situation?
Select ONE option.

Scenario 1:

Assume that you are working for an ambitious start-up. They are creating a system that will provide customized loyalty and rewards programs for small-and medium-sized companies selling to customers on the Web. These companies enroll themselves on the system’s web store. This allows the companies to create customized buttons, to be placed on their websites, that let customers enroll in the companies’ loyalty and rewards program. Each subsequent purchase earns points, and both companies and their customers can manage the program; for example, to determine the number of points required to receive a free product or service.

Your employer’s marketing staff is heavily promoting the system, offering aggressive discounts on the first year’s fees to sign up inaugural companies. The marketing materials state that the service will be highly reliable and extremely fast for companies and their customers.

At this time, the requirements are complete, and development of the software has just begun. The current schedule will allow companies and their customers to start enrolling in three months.

Your employer intends to use cloud computing resources to host this service, and to have no hardware resources other than ordinary office computers for its developers, testers, and other engineers and managers. Industry-standard web-based application software components will be used to build the system.

Assume that you have been asked by the senior management team to manage reviews as part of this project. You are selecting participants for a review of the identified quality risk items.

Consider the following attributes needed to participate effectively in a review:

1. Technical skills
2. Suitable personality traits
3. Procedural knowledge
4. Business knowledge

Consider the following summary description of an individual who might participate in a review:

A. Past testing of financial applications
B. Development of simple web applications
C. Experienced participant in reviews
D. Detail-oriented
E. Understanding of cloud computing

Which of the following correctly matches the attributes with this individual’s details?
Select ONE option.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the restof the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

Your manager thinks that the project might find some defects more efficiently by having testers review the business requirements.

Which of the following metrics would be used best to prove this point during review trial?
Select TWO options.

You are the test manager working on an agile project developing information apps. Due to missing and incorrect functionality reported by users, formal reviews of all user stories are planned. The reviews are ledby you, the test manager. The main objective of the reviews is the agreement of all stakeholders on the user story format, granularity, completeness, and preciseness. The following persons play the role of reviewers:

You have to decide how to proceed with the review.
Which of the following options should be chosen by the test manager?
Select ONE option.

The diagram shows an incomplete defect management process, where three states (states X, Y and Z) have yet to be named appropriately.

Which of the following would correctly complete the process?
Select ONE option.

Which of the following represents a legal sequence of states for a defect report that leads to a terminal state? Assume that “in progress” means one or more states where developers or other project stakeholders are addressing the defect.
Select ONEoption.

You are the test manager on a project where system testing is being performed on software being provided by a third party. You have received a complaint from the third party that the completeness of the defect data from your system testing is unacceptable.

The following list of information items has been identified as potentially missing from the defect reports being sent to the third party.

Which items do you think are MOST important to add to the defect reports?
Select TWO options.

It has been decided that the first step to test and development process improvement within your organization will be to reduce the number of defects introduced during development.

Which of the following defect report statistics will be MOST useful in fulfilling this aim?
Select ONEoption.

Which of the following statements are the best examples of the importance of improving the test process?
Select TWO options.

Assume that you are a test manager and are working to make your testing processes more effectiveand efficient. You have already a management-approved initial budget in place for these process improvements. Last week, an external consultant completed her assessment and delivered her findings.

Which of the following are the remaining steps for this process improvement effort, assuming you are following the IDEAL model for process improvement?
Select TWO options.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready foreach new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defectsfound and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

You consider TMMi to help you improve your project. Which of the following TMMi aspects will suit best for this purpose?
Select ONE option.

Which of the following statements about the test maturity matrix of TPI Next® is true?
Select ONE option.

Which of the following is an example of achieving an objective for the CTP test process improvement model?
Select ONE option.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new versionevery six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

You consider that the STEP-model might suit you well to solve above problems in the longer term. Which of the following STEP basic premises fits yourneed best?
Select ONE option.

You work for an international company producinghardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightlyintegrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

Your company originally has built an in-house test automation tool as they anyway needed to build interfaces to drive test scripts against their system to fulfill all the telecom standard requirements. Maintaining the in-house tool has gradually become very costly.

An open-source tool might free time from you test automation experts. You need to consider several factors before making this decision.

Which of the following statements does NOT apply?
Select ONE option.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

When your company originally decided to build a custom in-house test tool, one reason for this decision was company’s unique hardware architecture. Maintenance of the test tool has proven to be time-consuming.

You consider whether your business unit’s current custom-built tool is still valid, and you think about other options such as open-source software.

Which of the following arguments BEST supports the validity of the custom-built tool choice?
Select ONE option.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

You have heard that another similar software product line within your company is using an open-source tool for their test automation. They use it to automate roughly 50% of the tests and execute the remaining tests manually through the user interface of the software.

You are requested to report if it is possible to select this tool for your product line as well. What are your key concerns?
Select TWO options.

You work for an international company producing hardware and software for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

You have heard that another similar software product line within your company is using an open-source tool for their test automation. They use it to automate roughly 50% of the tests and execute the remaining tests manually through the user interface of the software.

If you choose the same open-source tool, which of the following activities shall happen first before retiring the current custom-built tool in order to have value as quickly as possible?
Select ONE option.

You work for an international company producing hardware andsoftware for telecom networks. Hardware and software development are done in separate business units. You are the test manager of one product line of network router software.

In your product line, there is a long tradition of creating tightly integrated products using an incremental product lifecycle. The hardware business unit produces a new version every six month. Your software product line aims to have a new version of the software ready for each new hardware version. The software is developed in two-month increments.

The business unit schedules are synchronized during design.

Your team consists of 15 testers, who have been in the company for two years, but mostly a lot longer. New tests are developed by the most experienced test analysts as in-house custom test scripts. Variations of tests and the regression test sets are run by the rest of the team.

The company management requires monthly progress reports listing the number of severe defects found and the status of test execution. There have also been efforts to measure the efficiency of personnel in all business units. Your company has also implemented CMMI on company level.

There have been problems to keep up with the hardware development schedule.

The problems to keep up with the release schedule have been analyzed further. Preliminarily it seems that there is no time to cover enough of new requirements of a new release.

You consider how to measure the coverage of your functional test scripts to help you achieve the release deadlines. Which of the following options is the BEST choice?
Select ONE option.

The following table shows the skills matrix for a user acceptance test (UAT) team in the areas of software development and domain knowledge (publishing). Each team member was assessed based on their capability in the different areas of publishing domain knowledge, use cases, software design and coding. For each of the software development areas they were rated at one of four levels (no knowledge, awareness, able to understand, and able to create), while their knowledge of the betting domain was rated as high, medium or low.

It has been decided that the UAT team shall start employing an open source test tool that uses a Java-like test scripting language and keyword-driven testing.

Based on the skills matrix, which two testers would you advise are employed to work on the development of the test framework for this tool?
Select ONE option.

Assumethat you are managing a test team of six people, that you have identified critical skills in three categories for a team: testing, technology, and business knowledge. You have performed a skills assessment for each test team member against each critical skill, using a 1 to 5 scale, with 1 representing the lowest level of skill and 5 representing the highest level of skill. Assume that you have the following average scores for your team in each category:

• Testing 3.25
• Technology 1.17
• Business knowledge 3.75

You are now planning actions to take in order to develop your team. Which of the following actions should be in your plan?
Select TWO options.

You are leading a four-person testing team on a project with a delivery date that is only four weeks away, and your original test plan showed that the remaining testing would take 200 days of effort. Two new team members are due to start next week.

Which of the following statements BEST describe skills you will be required to demonstrate for the next few weeks?
Select TWO options.

An organization develops home-banking software for the local market, using an agile software development process. The software depends on external software components from the open source domain. It also uses existing web services, which are replaced by test stubs during development and integration. There are plans to internationalize the home-banking software for a globally operating bank.

Which of the following is the BEST proposal to fit testing into the project?
Select ONE option.

You have been recently appointed as the Test Manager working on a large web-based project that currently is not meeting customer expectations. You have become aware that the testers are unhappy, and that the retention rate is low, with testers leaving for other jobs on a regular basis.

Which of the following situations is MOST likely to be demotivating the testers?
Select ONE option.

You are the test manager of an organization developing software for an automatic teller machine (ATM). Usability testing is done on-site by the internal test team. At the beginning of the project, upper management decided to outsource functional system testing from the internal test team to an off-shore site. During usability testing, several defects in functionality were found by the internal test team, some of which blocked the continuation of the usability tests. Analysis of the testreports shows that functional tests of the relevant functions were designed and executed by the off-shore team without finding any of the blocking defects.

Which of the following is the BEST communication proposal for discussing the steps/activities needed to mitigate the situation?
Select ONE option.